Engineering & Technical Services

Complete Technical & Engineering Support for Your Dental Practice

From initial practice layout planning and medical electrical setups to CBCT calibration and long-term maintenance — our certified engineers keep your clinic compliant, efficient, and operating without disruption.

Beyond Equipment Supply: Your Dedicated Engineering Partner

After working with fast-moving startups and product teams, we saw how often users struggle due to unclear interfaces and rushed. We created halo studio to bridge that gap — combining strategic thinking, thoughtful ui/ux design, and clean visual systems to help products communicate clearly and scale effectively.

Equipment Warranty Service

Manufacturer-Backed Protection for Complete Peace of Mind

We deliver comprehensive warranty support across our entire equipment range, including up to 5-year coverage on selected premium CBCT units and Diplomat dental chairs.

Official Manufacturer Diagnostics

Direct access to factory-trained engineers and proprietary diagnostic protocols.

Official Manufacturer Diagnostics

Direct access to factory-trained engineers and proprietary diagnostic protocols.

Genuine Replacement Parts

Fast replacement using 100% original components to protect equipment longevity.

Genuine Replacement Parts

Fast replacement using 100% original components to protect equipment longevity.

Minimal Downtime

Priority call-outs and remote software support to keep your surgeries operational.

Minimal Downtime

Priority call-outs and remote software support to keep your surgeries operational.

Post-Warranty Service

Reliable Preventative Maintenance & Long-Term Equipment Health

Our post-warranty servicing keeps your valuable clinical assets performing like new well beyond their initial warranty period, preventing unexpected breakdowns and costly emergency repairs.

Preventative Service Agreements

Customized annual maintenance plans tailored to your clinic's workload.

Preventative Service Agreements

Customized annual maintenance plans tailored to your clinic's workload.

Rapid On-Site Repairs

On-demand technical diagnostics and repair services across the United Kingdom.

Rapid On-Site Repairs

On-demand technical diagnostics and repair services across the United Kingdom.

Pressure & Vacuum Verification

Specialized servicing for oil-free Gentilin compressors and suction systems.

Pressure & Vacuum Verification

Specialized servicing for oil-free Gentilin compressors and suction systems.

New Equipment Setup

Precision Installation & Seamless Digital Integration

Setting up new technology requires meticulous attention to detail. Our team manages the complete installation process, ensuring every device is mechanically secure and fully integrated into your clinic’s software network.

Unpacking & Mechanical Assembly

Expert positioning and installation of dental units, lights, and imaging arms.

Unpacking & Mechanical Assembly

Expert positioning and installation of dental units, lights, and imaging arms.

Software & Network Integration

Connecting intraoral scanners, 3D sensors, and CBCTs to your practice management software (Will3D, DICOM compatibility).

Software & Network Integration

Connecting intraoral scanners, 3D sensors, and CBCTs to your practice management software (Will3D, DICOM compatibility).

Clinical Staff Orientation

On-site handover and basic user training for your dental team on day one.

Clinical Staff Orientation

On-site handover and basic user training for your dental team on day one.

CBCT & X-Ray Systems

Specialised Radiation Diagnostics, Calibration & Compliance

Advanced 2D and 3D imaging systems demand expert calibration to deliver sharp diagnostic clarity while keeping radiation doses as low as reasonably achievable.

IRR17 & IR(ME)R Support

Assisting with Critical Examinations, Acceptance Testing, and Radiation Safety compliance.

IRR17 & IR(ME)R Support

Assisting with Critical Examinations, Acceptance Testing, and Radiation Safety compliance.

Precision 3D/2D Calibration

Alignment and sensor calibration for HDX WILL units.

Precision 3D/2D Calibration

Alignment and sensor calibration for HDX WILL units.

AI Engine & MAR Optimisation

Fine-tuning PrecisionMAR™ algorithms to erase metal artifacts and optimise image rendering.

AI Engine & MAR Optimisation

Fine-tuning PrecisionMAR™ algorithms to erase metal artifacts and optimise image rendering.

Renovation & Layout Planning

Smart, Ergonomic Practice Design Optimized for Workflow

Whether building a new surgery or modernising an existing clinic, our spatial layout services turn limited room dimensions into highly functional, ergonomic clinical spaces.

Ergonomic Surgery Layouts

Optimising spatial positioning for dentists, assistants, and patient pathways.

Ergonomic Surgery Layouts

Optimising spatial positioning for dentists, assistants, and patient pathways.

Plant Room & Pipeline Planning

Designing compressed air, suction line routing, and drainage layouts.

Plant Room & Pipeline Planning

Designing compressed air, suction line routing, and drainage layouts.

3D Visualisations & Blueprints

Clear floor plans indicating exact mounting points, power feeds, and plumbing requirements.

3D Visualisations & Blueprints

Clear floor plans indicating exact mounting points, power feeds, and plumbing requirements.

Full Electrical Service

Medical-Grade Electrical Installations Designed for Compliance

Dental clinics require specialised electrical infrastructures that meet strict UK medical safety standards and prevent power fluctuations from damaging sensitive medical electronics.

Medical Power Distribution

Safe electrical wiring and isolation transformers designed for high-power medical devices.

Medical Power Distribution

Safe electrical wiring and isolation transformers designed for high-power medical devices.

Compliance & Safety Testing

Full electrical testing to satisfy safety regulations and insurance requirements.

Compliance & Safety Testing

Full electrical testing to satisfy safety regulations and insurance requirements.

Clean Power Supplies

Surge protection and stable supply setup for advanced CBCT and digital imaging platforms.

Clean Power Supplies

Surge protection and stable supply setup for advanced CBCT and digital imaging platforms.

Equipment Selection Guidance

Independent, Expert Advice Tailored to Your Clinical Vision

Choosing the right technology can be overwhelming. We provide honest, transparent consultation to help you choose the precise equipment that matches your clinical specialties and budget.

Custom Practice Packages

Bundling CBCT, dental chairs, compressors, and sterilisation units for maximum value.

Custom Practice Packages

Bundling CBCT, dental chairs, compressors, and sterilisation units for maximum value.

Future-Proof Technology

Advising on open-system technology (STL-free) to prevent brand lock-in.

Future-Proof Technology

Advising on open-system technology (STL-free) to prevent brand lock-in.

Transparent ROI Analysis

Helping you evaluate long-term running costs, warranty terms, and operational value.

Transparent ROI Analysis

Helping you evaluate long-term running costs, warranty terms, and operational value.

Practice Relocation

Hassle-Free Dismantling, Transport, and Complete Re-Installation

Relocating a dental clinic is a complex operation. We handle the entire technical transition so you can open your new premises with zero stress and minimal operational downtime.

Decommissioning & Safe Packing

Professional dismantling and protective packaging of delicate X-ray systems, chairs, and plant equipment.

Decommissioning & Safe Packing

Professional dismantling and protective packaging of delicate X-ray systems, chairs, and plant equipment.

Secure Logistical Transport:

Safe transfer of equipment to your new practice location.

Secure Logistical Transport:

Safe transfer of equipment to your new practice location.

Re-Installation & Recalibration

Complete rebuilding, electrical hookup, pressure testing, and recalibration at the new site.

Re-Installation & Recalibration

Complete rebuilding, electrical hookup, pressure testing, and recalibration at the new site.

Availlable for new projects

sales@ersamedical.co.uk

Phone

+44 7475 545 745

Responsive time

Within 24 hours

Technical Support

Planning a Practice Upgrade or Need Urgent Technical Support?

Speak directly with our certified UK engineers to discuss your servicing needs, layout planning, or equipment requirements.

Engineering & Technical Services

Complete Technical & Engineering Support for Your Dental Practice